The Business Magnate. Thiago Pacos, Managing Director, SERHS Natal Grand Hotel & Resort. In an era where indulgence, luxury, elegance, leisure, and gastronomy come together, hotels and resorts in the hospitality industry are evolving rapidly. Adapting to customer preferences and diverse cultural values, respecting individuality, and embracing uniqueness, is the all-inclusive 5-star SERHS Natal Grand Hotel & Resort in Brazil’s famous Sun City – Natal, Rio Grande do Norte, South America. With the day-to-day mundane and routine lifestyles, people look towards spending quality time alone or with their families, and this is where resorts and luxury hotels in Natal, Brazil emerge as little havens on Earth, redefining the art of hospitality. Be it for a travel destination, celebrations, important events, passing travelers, or official or unofficial business trips, the services provided by the hospitality industry in Brazil are the epitome of an unforgettable experience, rejuvenation, fleeting escape, indulging opulence, gastronomic delights, clean beaches and seasides, meticulous pampering, and unparalleled serene ambiances. The SERHS Natal Grand Hotel & Resort is a hotel complex set to European standards, with state-of-the-art facilities and functional amenities, combining comfortability and elegance, exclusivity, class, and environment.
Thiago Pacos – Promoting Synergy at SERHS Natal Grand Hotel & Resort:
Thiago Pacos at SERHS Natal Grand Hotel & Resort, Natal, Rio Grande do Norte, Brazil assumed his role as Managing Director at the 5-star hotel and resort in 2023 of last year. Strategically managing the Sales, Marketing, and Operational Departments, as well as being a member of the Executive Committee of international hotel chains and companies, Thiago has a strong talent for developing business strategies and operating performance that completely achieves improved customer satisfaction and customer loyalty as well as efficiently oversees budget and financial management while being focused on the performance and productivity of operations. The Managing Director sets and manages meetings with important stakeholders and reinforces relationships with them to improve SERHS Natal Grand Hotel & Resort’s strategic plans for short-, mid-, and long-term goals. Therefore, by ensuring that there is a balance across all operational departments, Thiago is strategic and business-driven to achieve and accomplish organizational goals to increase revenue as well as to lead successful expansions across the globe.
The Managing Director has a Bachelor’s Degree in International Business/Trade/Commerce from the Universidade de Sorocaba(also works as an MBA Professor at the university), an MBA Degree in Marketing from the Universidade Metodista de Piracicaba, and a second MBA Degree in Leadership and Business from Marietta College.
Before assuming the director role overseeing sales, marketing, and operational departments at SERHS Natal Grand Hotel & Resort, Thiago had 20 years of professional experience working in many national and international sectors like Hospitality, Technology, and Services and Financial Industries like Revenue Management and Marketing. Additionally, he has 15 years of experience working in Team Management for vendors and significantly contributed to developing international businesses reaching company goals, and launching organizations on the international market. Thiago is, therefore, an excellent business professional overseeing SERHS Natal Grand Hotel & Resort’s operations, and who dedicates his work and experiences to committing to his duties.
A Sneak into the 5-Start Opulence at SERHS Natal Grand Hotel & Resort:
Founded in 2005, 5-start hotel in Natal, Brazil – SERHS Natal Grand Hotel & Resort located in Rio Grande do Norte has redefined the art of hospitality since its establishment in the country’s famous Sun City. Located between the beaches of Ponta Negra and Areia Preta, and on Via Costeira, less than 50kms from the airport, the SERHS Natal Grand Hotel & Resort stands strong for its opulence and exceptional 24/7 services offering amenities and state-of-the-art facilities. Apart from being all-inclusive and family-friendly, the SERHS Natal Grand Hotel & Resort offers its tourists, travelers, and influential businessmen and women a great elegant place to indulge in a full and grand experience.
With 4 swimming pools, 5 restaurants, and 80 different experiential activities, the SERHS Natal Grand Hotel & Resort has been awarded the “Traveler’s Choice 2024 Certificate” by TripAdvisor, acknowledging them as one of the best in the world and as one of the top companies based off on reviews left by satisfied travelers in 2023. Offering optional suite experiences “exceptional for those who value comfort and sophistication”, the hotel and resort provide accommodations that are the epitome of modern luxury and timeless charm.
Be it trips to the beach, taking a dip in a heated swimming pool, hitting the gym uncompromising on the day’s workout, a coworking space for meetings, a wedding or any other event celebration, or even relaxing from the soothing massage services provided at the spa, the gastronomic menus, serene and ambient environments, and fun engaging activities like a water park and kid’s club for both adults and children alike, and tours around the city, there are many fun things to do at SERHS Natal Grand Hotel & Resort have proved to be Brazil’s famous and most visited by tourists and travelers for their 5-star rated experiences offered.